SUCCESS STORIES 

SERC plant maintenance services 

After spending more than 45 years in the business of oil extraction and plant maintenance, Eddie Cox, owner of Hull-based company SERC, knows a thing or two about delivering good customer service, and he’s quick to recognise it in his own suppliers. 
 
“If a motor breaks down, it’s essential to fix it fast. Companies don’t want an entire plant stopping while they wait on one motor and they won’t want to keep hundreds of spares on hand just in case,” said Eddie, whose business specialises in plant maintenance services and solvent extraction in hazardous areas. “If I’ve got an urgent job I can call Humber Rewind and they’ll be there within a few hours, getting the work done. They have the kit, they have the expertise, and they give an excellent service every time.” 
 
It’s important to Eddie that the quality of this work is totally reliable as well as being cost-effective. He added: 
“If you’re doing a repair it has to be spot on, and the work Humber do is faultless, I go to them every time. “They get the job done and offer genuine good value. It certainly takes the pressure off me knowing I can rely on them and in turn give my own customers the best service possible.” 
 
Here at Humber Rewind we pride ourselves on our good working relationships with our clients and tend to find we share a very similar set of values and quality standards. Eddie agrees: “Looking after your customers and genuinely caring about them is something that comes from the heart, it has to. That’s how I operate and I can see that Mark and his team feel the same way.” 
 
Call 01482 225080 or email sales@humber-rewind.co.uk if you would like to speak to us about how we can support your business. 

Cranswick Country Foods 

After spending more than 45 years in the business of oil extraction and plant maintenance, Eddie Cox, owner of Hull-based company SERC, knows a thing or two about delivering good customer service, and he’s quick to recognise it in his own suppliers. 
 
“If a motor breaks down, it’s essential to fix it fast. Companies don’t want an entire plant stopping while they wait on one motor and they won’t want to keep hundreds of spares on hand just in case,” said Eddie, whose business specialises in plant maintenance services and solvent extraction in hazardous areas. “If I’ve got an urgent job I can call Humber Rewind and they’ll be there within a few hours, getting the work done. They have the kit, they have the expertise, and they give an excellent service every time.” 
 
It’s important to Eddie that the quality of this work is totally reliable as well as being cost-effective. He added: 
“If you’re doing a repair it has to be spot on, and the work Humber do is faultless, I go to them every time. “They get the job done and offer genuine good value. It certainly takes the pressure off me knowing I can rely on them and in turn give my own customers the best service possible.” 
 
Here at Humber Rewind we pride ourselves on our good working relationships with our clients and tend to find we share a very similar set of values and quality standards. Eddie agrees: “Looking after your customers and genuinely caring about them is something that comes from the heart, it has to. That’s how I operate and I can see that Mark and his team feel the same way.” 
 
Call 01482 225080 or email sales@humber-rewind.co.uk if you would like to speak to us about how we can support your business. 

Holmes Halls Tannery 

After spending more than 45 years in the business of oil extraction and plant maintenance, Eddie Cox, owner of Hull-based company SERC, knows a thing or two about delivering good customer service, and he’s quick to recognise it in his own suppliers. 
 
“If a motor breaks down, it’s essential to fix it fast. Companies don’t want an entire plant stopping while they wait on one motor and they won’t want to keep hundreds of spares on hand just in case,” said Eddie, whose business specialises in plant maintenance services and solvent extraction in hazardous areas. “If I’ve got an urgent job I can call Humber Rewind and they’ll be there within a few hours, getting the work done. They have the kit, they have the expertise, and they give an excellent service every time.” 
 
It’s important to Eddie that the quality of this work is totally reliable as well as being cost-effective. He added: 
“If you’re doing a repair it has to be spot on, and the work Humber do is faultless, I go to them every time. “They get the job done and offer genuine good value. It certainly takes the pressure off me knowing I can rely on them and in turn give my own customers the best service possible.” 
 
Here at Humber Rewind we pride ourselves on our good working relationships with our clients and tend to find we share a very similar set of values and quality standards. Eddie agrees: “Looking after your customers and genuinely caring about them is something that comes from the heart, it has to. That’s how I operate and I can see that Mark and his team feel the same way.” 
 
Call 01482 225080 or email sales@humber-rewind.co.uk if you would like to speak to us about how we can support your business. 
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